The Water Board is a municipal corporation of the State of Alabama, established in 1947. The Board of Directors consists of five (5) citizens appointed by the City Council of the City of Eufaula, Alabama. The Water Board is a self-supporting organization. We receive no revenue from the City, nor do we contribute any revenue to the City. The monthly bills paid by our customers are the only revenue the organization collects to pay for debt service, operational cost, maintenance, and improvements. We do qualify for federal and state loans and grants for some improvements.
We currently have twenty-four (24) employees that service over 6,200 water customers and 4,465 sewer customers. We bill more than 4,700 garbage service accounts monthly, collect the payments and forward them to the City. We process approximately $375,000 each month through 15,375 accounts receivable transactions. We process 1,600 accounts payable claims per year. In 2016, we completed 6,780 service orders for repairs, line locations, meter checks and change outs, sewer line blockages, water turn on/off, and other requests from customers. This is an average of 565 service orders each month, 28 each day or 4 each hour.
Our water system consists of approximately 165 miles of various size lines that provide water service from Highway 165 South to the Country Club of Alabama (14 miles) and from Lake Eufaula West to the Old Sardis Church Road (8 miles). We currently have five (5) different pressure systems. Our water supply comes from eight (8) deep groundwater wells that are 1,800 feet deep. We have eleven (11) storage tanks that hold up to four million and five hundred thousand gallons of water for high demand periods. We average pumping about 1.8 million gallons per day. Monthly bill amounts are derived from water meter readings. Each of the approximately 5,800 water meters are read every month.
Our sewer system consists of approximately 87 miles of gravity sewer mains, 22 miles of force mains, 36 pumping stations, and a 2.7 million gallon per day wastewater treatment plant. Our sewer system provides service from Lakepoint Industrial Park south to 431 South Rest Area (12.0 miles) and from Lake Eufaula west to Cottonhill Road (5 miles). We have thousands of manholes and laterals connected to these mains. We treat and safely return to the environment an average 1.0 million gallons each and every day of the year.